Privacy Policy

Introduction

At wizdom.ai, we take matters of Data Privacy seriously and respect our relationship with our customers, clients, visitors, exhibitors, suppliers and employees and the trust they place in us to hold their personal information.


This Privacy Policy explains wizdom.ai, a trading name of Colwiz Limited, wholly owned by Informa UK Limited collect and use your personal information. The includes products and services provided under this brand of wizdom.ai.


Informa operates in over 20 countries across the globe with varying data protection laws. Where there is a specific jurisdiction requirement we will provide you with information on how your personal information will be handled in that country and any specific rights. As you browse our website, get in touch with us, or use our services and products we collect information. This deepens our understanding of what you are interested in, and helps us to improve our services and communications. This policy sets out how your personal data will be used, what data we collect, our legal basis for its use, along with outlining your rights in respect of personal information.

What do we collect

This section tells you what personal information we may collect from you when you use our products and services and what other personal data we may receive from other sources.


The types of personal information that we may collect and use may include:


1. Name


2. Location


3. Role


4. Department


5. Organisation


6. Organisation type


7. E-mail address


Website Usage Information

We also collect personal information about users through third party tools which analyse usage of the website. For example, we use a user feedback plugin on our website provided by a third party (‘Usabilla’). This will ask for your feedback on the website. Such feedback is provided voluntarily and may be used to improve our products and services to you. If you have given us consent to do so, we may also from time to time contact you for further feedback on the website through online questionnaires. The results of these questionnaires may be used to improve our products and services to you.


We may collect, process and publicise this information from Google Analytics concerning the use of our website. However, no personally identifiable information will be included in these aggregate statistics

Personal Information available within wizdom.ai

wizdom.ai collect personal information from a number of third parties, and the type of personal information that we may collect and use include information about individuals such as name, institutional affiliation, publication activity, grant data and patent credits. A full list of these third parties, the data we collect and our agreements with them, is available here: https://www.wizdom.ai/acknowledgements


In this Privacy Policy, the term “Personal Information” refers to the types of information described in this section.

How and why we use personal information
Lawful Processing in Europe

wizdom.ai collects and uses your personal information by its European companies and therefore these activities need a lawful basis as set out by the European data protection laws. Informa relies on the following:


1. where necessary to enter into or perform a contract with you


2. where we use it for our own legitimate interests provided your rights don’t override these


3. where you have consented to its use we may share your personal details with the emergency services if our employees believe it is in your ‘vital interests’ to do so

4. comply with our legal obligations

Product enquiries, sales and administration

We collect information about you, such as your name, country, job title, occupation, company information, e-mail address and telephone number, and if you make a purchase, we will also collect payment information (including credit/debit card number/bank details) and billing address. Where we use payment card processors to facilitate payment card transactions on our websites, your data will be collected and used according to that data processors privacy policy. We may also collect information about you through other means. For example, we collect the e-mail addresses and additional contact details of those who send us e-mails to request information.


If you have purchased or registered for one of our products or services, including on a trial basis, we will use your personal information to provide you with such product or service, communicate with you about it and handle payments, as is necessary for the performance of the contract you have entered with us.


If you have made an enquiry about us or our products or services, we will use your personal information to respond to such enquiry or to take other steps at your request, prior to you entering into a contract with us.


If your personal information is relevant to certain of our products and is publicly available through third parties, such as a website related to your work or profession, we may use such personal information for the purpose of providing our customers with our products, as is necessary for the purposes of our legitimate interests as a commercial organisation.

Event and Exhibition Management

If you have agreed to be a speaker or exhibitor at one of our events, we will use your personal information in connection with the running of the event, to handle payments or for other purposes, as is necessary for the performance of the contract you have entered into with us. We will also use your personal information to maintain our speaker or exhibitor database, assess your qualities as a speaker or exhibitor, promote events and encourage further engagement at our events, as is necessary for the purposes of our legitimate interests as a commercial organisation.


In addition, we sometimes take photos and videos at our events, which may feature attendees, speakers or exhibitors. Where we have taken photos and videos at our events, which feature you as an attendee, sponsor or exhibitor, we may use those photos and videos for marketing purposes.

Marketing

We will use your personal information to send you newsletters, offers or other marketing emails to keep you up to date with our news, events and products that may be of interest to you. Depending on the nature of your interaction with us and the laws of the country where you live, you may have actively given us your consent (i.e. opted in) or we may be entitled to rely on your implied consent or legitimate interests. However, we will always give you the opportunity to opt out of future marketing emails. Information on how to opt out will be given to you when we collect your personal information and will be specified on every marketing email we send to you. You can also change your notification settings in the Account Settings section of our website.

Customer and Prospects management including analytics

We may use your personal information to maintain our customer database and to carry out internal analysis of the usage of our products and services, in order to improve them, develop new products and services and predict future customer behavior, as is necessary for the purposes of our legitimate interests as a commercial organisation.

Mobile Applications and Website Analytics including location data

We may combine your visitor session information or other information collected through tracking technologies with personally identifiable information in order to understand and measure your online experiences and to determine what products, promotions and services are likely to be of interest to you.


We also use these technical methods in HTML e-mails that we send to our visitors for a number of purposes, including: (i) to determine whether our visitors have opened or forwarded those e-mails and/or clicked on links in those e-mails, (ii) to customise the display of banner advertisements and other messages after a visitor has closed an e-mail, and (iii) to determine whether a visitor has made an enquiry or a purchase in response to a particular e-mail.


In compliance with California Online Privacy Protection Act (CalOPPA) (e.g.: Browsers Do Not Track Signals) while we strive to offer you choices when you use our website and mobile application, we do not promise that we will be able to receive or honor web browser Do Not Track signals.

Bulletin Boards or Chat Areas

You should be aware that when you disclose personal information on any public bulletin board or chat areas of this Website, or any other website used as a result of use of this Website, such personal information can be collected and used by anyone who views that board or area and may result in unsolicited messages from other participants or other parties. We are not responsible for any such messages.

Automated Decision-Making, Including Profiling

Depending on the laws of the country where you live, you may have rights related to our decision. For example, if you live in the European Union, you may have the right not to be subject to our decision, or you may have the right to insist on human intervention in the process, express your point of view or contest the decision. If you wish to exercise any such right, please contact us via one of the methods set out in the below section headed ‘Questions or Complaints’. In some cases, we may have the right to continue with our decision, in accordance with applicable laws. We will explain if that is the case. Otherwise, we will react to your concerns as promptly as we reasonably can

Profiling that forms the basis of the wizdom.ai service and its analytics on researchers

We use machine learning and artificial intelligence to interconnect the publicly available information we process. This enables us to provide summative information against published academic authors and researchers to inform decision-making and promote their research. Although we make every effort to ensure accurate interconnections of this data, there is a potential for error, either through errors in the source information or through the complicated process of author disambiguation and identification. We will make every effort to correct errors that are found and communicated to us and indeed are actively looking for such feedback.

Your “Data Subject Rights”

wizdom.ai operates in countries with data protection laws which may provide individuals rights to be able to access and control their information. We always enable you to be able to understand and exercise those rights as provided by data protection laws.


Depending on the laws of the country where you live, you may have other rights in respect of your personal information. These has been outlined below for the main countries that Informa operates in.


If you live in the European Union, you have the rights under EU data protection laws. These are as follows:


1. the right to confirmation as to whether or not we have your personal data and, if we do, to obtain a copy of the personal information we hold (this is known as subject access request);


2. the right to have your data erased (though this will not apply where it is necessary for us to continue to use the data for a lawful reason);


3. the right to have inaccurate data rectified;


4. the right to object to your data being used for marketing or profiling; and


5. where technically feasible, you have the right to personal data you have provided to us which we process automatically on the basis of your consent or the performance of a contract. This information will be provided in a common electronic format.


Please keep in mind that there are exceptions to the rights above and, though we will always try to respond to your satisfaction, there may be situations where we are unable to do so.


If you wish to exercise any legal right in respect of your personal information, please contact us via one of the methods set out in the below section headed ‘Contact Us’.


In some cases, we may be entitled to decline a request you have made regarding your personal information, in accordance with application laws. We will explain if that is the case. Otherwise, we will meet your request as promptly as we reasonably can. If you have requested that we stop sending you marketing messages, please note that you may still receive them for a short period while we process your request.

Security

We know how important it is to protect and manage your personal data. Any personal information that you give us will be treated with the utmost care and security. This section sets out some of the security measures we have in place.


We use a variety of physical and technical measures to keep your data safe and to prevent unauthorised access to, or use or disclosure of your personal information. Electronic data and databases are stored on secure computer systems and we control who has access to information (using both physical and electronic means). Our staff receive data protection training and we have a set of detailed security and data protection policies which personnel are required to follow when handling personal data.


However, whilst we have taken all reasonable steps to ensure that your Personal Information will be kept secure from unauthorised access, we cannot guarantee that it will be secure during transmission by you to this Website, as we do not control that transmission.

Who do we share your personal information with

As a global multinational to provide you with our services and products we may share your information for specific reasons. This section explains how and why we share personal data with other companies within the Informa Group, our suppliers, and other third parties.

Sharing with Informa Group companies

We may share your personal information with certain other companies within the Informa group for specific purposes. For example, other Informa companies may assist us in providing our products and services to you, carry out internal analysis of the usage of our and their products and services, or offer relevant products and services which might interest you

Sharing with Service Providers

We may share your personal information with the following categories of third parties to assist us in providing our products and services to you: email marketing providers, web hosting providers and event collaboration partners. We will only share your personal information with such third parties, if and to the extent necessary for them to provide such assistance.

Sharing with other Organisations

We may share your personal information to our trusted partner organizations for their marketing purposes in accordance with local data laws and where appropriate your permissions. If your personal information is subject to European data protection laws we will not share your personal information with third parties for their marketing purposes, unless you have given us your consent to share your personal information with relevant third parties.


We may share your personal information with third parties outside the Informa group in the event of a sale, merger, acquisition, partnership, joint venture, or negotiations related to the same with respect to all or part of our business.


In some circumstances, we may be legally required to disclose your personal information, because a court, the police, another judicial or law enforcement body, or government entity has asked us for it.

How long do we keep your information
We will only retain your personal information for as long as is necessary and as permitted by applicable laws.

We will retain your personal information while we are using it, as described in the section above. We may continue to retain it after we have ceased such uses for certain legitimate business purposes. For example, if you have opted out of marketing communications from us, we will retain limited details about you to ensure we can honor your opt-out request. We may also continue to retain your personal information to meet our legal requirements or to defend or exercise our legal rights.


The length of time for which we will retain your personal information will depend on the purposes for which we need to retain it. After we no longer need to retain your personal information, we will delete it or securely destroy it.

How you can update your information and marketing preferences

We want to ensure you remain in control of your personal information. We try to ensure that the personal information we hold about you is accurate and up-to-date. We will always give you the opportunity to opt out of future marketing communications.


Information on how to opt out will be given to you when collect your personal information and specified on every marketing email we send you. However, if at any stage you would like to update and/or correct such personal information, or opt-out of future marketing communications you can make such a request by sending an email to privacy@wizdom.ai.


You can also change your notification settings in the Account Settings section of our website.

International Transfer of Personal Information

We (or other Informa companies or our third-party service providers) may process your Personal Information in the following other countries, whose data protection laws may not be as extensive as in the European Economic Area: Pakistan and India. However, in order to ensure the same level of protection for the processing carried out in those countries as within the European Economic Area, the Informa group has put in place international data transfer agreements between its companies and with relevant third-party service providers, which are based on standard contractual clauses approved by the European Commission.

Cookies

A cookie is a small text file containing a user ID that is automatically placed on your computer or other device when you visit a website. Cookies record the pages you visit and the actions you take on a website, but do not normally contain any Personal Information about you. From time to time, we may use cookies for some of the following purposes: administering the Website; tracking your activity on the Website; gathering broad demographic information for aggregate use to improve the Website; and enabling us to offer time-saving or personalised features on the Website. For more information, please visit our Cookie Policy.

Third-party links

This Website contains links to other websites, including without limitation those websites of other companies within the wider Informa plc group. Their inclusion cannot be taken to imply any endorsement or validation by us of the content of the said websites. We are not responsible for the privacy practices of, nor do we accept any liability in connection with the content of, such websites, including those of our group companies, which have their own privacy policies tailored for the particular business practices and sectors in which they operate.

Changes to Privacy Policy

In order to keep up with changing legislation and best practice, we may revise this Privacy Policy at any time without notice by posting a revised version on this Website. So please check back periodically so that you are aware of any changes. This Privacy Policy should be read in conjunction with and is subject to our Terms
(Click here to view the Terms & Conditions).

Contact Us

If you have any questions about this Privacy Policy or feel that your privacy has been compromised, please contact us by email to privacy@wizdom.ai or alternatively write to us at: wizdom.ai, a trading name of Colwiz Limited, 70 Sir John Rogerson’s Quay, Dublin 2, D02 R296, Ireland


You can also contact the Group Data Protection Officer for the Informa plc group at compliance.officer@informa.com.


We hope that we will be able to resolve any privacy concerns you may have. However, please know that you always have the right to complain to any supervisory authority or other public body with responsibility for enforcing privacy laws.


This Privacy Policy was last updated on 16/05/2018.

colwizwizdom is part of Taylor & Francis Group, the Academic Publishing Division of Informa PLC
Copyright 2018 Informa PLC. All rights reserved. This site is owned and operated by Informa PLC ("Informa") whose registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067. UK VAT Group: GB 365 4626 36